FREQUENTLY ASKED QUESTIONS
How does the process of purchasing a watch at TEMPPUS work?
What types of watches do you sell?
We specialize in antique and vintage watches ranging from 1930 to 1980. Occasionally, we also have “Limited Edition” units or special pieces from more recent times. We mainly offer mechanical watches (automatic and manual winding), as well as quartz watches, valued for their accuracy and low maintenance, and Eco-Drive watches, which use light as their energy source.
What warranty do TEMPPUS watches offer?
How do you guarantee the authenticity of the watches?
Each of our pieces has been meticulously examined by our team of expert watchmakers to ensure and guarantee its authenticity.
Is it safe to buy from TEMPPUS?
Absolutely. At TEMPPUS, the security of your transactions is protected by SSL (Secure Socket Layer) certificates, ensuring that your information is encrypted and secure at all times. Purchases are made through Secure Payment Gateway, PayPal, Bizum, or bank transfers backed by leading financial institutions.
Can I reserve a watch before purchasing?
Of course, you just need to contact us and we will explain the usual procedure to reserve the watch you like.
Can I request a Certificate of Authenticity for my watch?
Yes, at the customer’s request, we issue a Purchase Agreement and a Certificate of Authenticity for the watch, completely free of charge.
Do you offer personalized advice to help me choose the right watch?
Yes, we offer personalized advice. Please do not hesitate to contact us for any kind of help and guidance.
Do you have a technical service for watch inspection and maintenance?
Yes, we have our own TECHNICAL SERVICE specialized in the inspection and maintenance of antique and vintage watches.
How long does it take for my order to arrive?
The estimated delivery time is from 24 hours up to five business days for national orders, and from five to fifteen business days for shipments to the Canary Islands and international destinations, depending on the recipient country.
What payment methods do you accept?
For your greater convenience, we accept payment by Bank Transfer, PayPal, Bizum, and payments through the Secure Payment Gateway incorporated into our website.
Can I sell my watch on TEMPPUS?
At TEMPPUS, we buy antique and vintage watches, depending on several factors such as the brand, model, condition, year of manufacture, and service history. If you are interested in selling your watch, please fill out the form in our WE BUY YOUR WATCH section.
